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	<title>Craft &#38; Art of Business</title>
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	<link>http://mcarroll777.wordpress.com</link>
	<description>Ideas for small business owners from Michael Carroll</description>
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		<title>Craft &#38; Art of Business</title>
		<link>http://mcarroll777.wordpress.com</link>
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		<title>Netflix blows it again</title>
		<link>http://mcarroll777.wordpress.com/2011/09/19/netflix-blows-it-again/</link>
		<comments>http://mcarroll777.wordpress.com/2011/09/19/netflix-blows-it-again/#comments</comments>
		<pubDate>Mon, 19 Sep 2011 15:21:52 +0000</pubDate>
		<dc:creator>Michael Carroll</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://mcarroll777.wordpress.com/?p=50</guid>
		<description><![CDATA[This morning, Netflix announced that they are officially splitting their DVD and the Streaming services into two separate companies.  They will call the DVD service Qwikster, while the streaming service will retain the name Netflix.  This is their answer to the criticism received for the increased prices of a few months ago for their combined [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mcarroll777.wordpress.com&amp;blog=2620818&amp;post=50&amp;subd=mcarroll777&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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			<media:title type="html">Michael Carroll</media:title>
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		<title>Why Facebook</title>
		<link>http://mcarroll777.wordpress.com/2011/03/22/why-facebook/</link>
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		<pubDate>Wed, 23 Mar 2011 02:31:48 +0000</pubDate>
		<dc:creator>Michael Carroll</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://mcarroll777.wordpress.com/?p=43</guid>
		<description><![CDATA[A year ago, if you had asked me about Facebook for small business, I would have replied that it was a cool waste of time for college kids, but that&#8217;s about all.  Since that time, I have completely reversed my opinion. Now I believe (and tell my clients) that it is an essential tool for [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mcarroll777.wordpress.com&amp;blog=2620818&amp;post=43&amp;subd=mcarroll777&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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			<media:title type="html">Michael Carroll</media:title>
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		<title>Calendar Season</title>
		<link>http://mcarroll777.wordpress.com/2009/08/06/calendar-season/</link>
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		<pubDate>Thu, 06 Aug 2009 18:33:42 +0000</pubDate>
		<dc:creator>Michael Carroll</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Business Books]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://mcarroll777.wordpress.com/?p=39</guid>
		<description><![CDATA[This is what I call “calendar season”.  It doesn’t seem possible, but the middle of summer is when stationery stores put out displays of next year’s business calendars.  If you want the best selection, now is the time to shop. There are other benefits to getting your calendar now. Many calendars, including the calendar I [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mcarroll777.wordpress.com&amp;blog=2620818&amp;post=39&amp;subd=mcarroll777&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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			<media:title type="html">Michael Carroll</media:title>
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		<title>Seamless Problem Solving</title>
		<link>http://mcarroll777.wordpress.com/2009/06/10/seamless-problem-solving/</link>
		<comments>http://mcarroll777.wordpress.com/2009/06/10/seamless-problem-solving/#comments</comments>
		<pubDate>Wed, 10 Jun 2009 17:10:50 +0000</pubDate>
		<dc:creator>Michael Carroll</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://mcarroll777.wordpress.com/?p=31</guid>
		<description><![CDATA[I recently drove all the way to San Francisco to buy a bicycle, a major purchase that I had been planning for many months.  The arrangements for the bike and the schedule for the fitting were made via phone with an employee who assured me that the bike I wanted was available and that I [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mcarroll777.wordpress.com&amp;blog=2620818&amp;post=31&amp;subd=mcarroll777&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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			<media:title type="html">Michael Carroll</media:title>
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		<title>Suggestions for a Business Dealing with a Slow Economy</title>
		<link>http://mcarroll777.wordpress.com/2008/06/30/suggestions-for-a-business-dealing-with-a-slow-economy/</link>
		<comments>http://mcarroll777.wordpress.com/2008/06/30/suggestions-for-a-business-dealing-with-a-slow-economy/#comments</comments>
		<pubDate>Mon, 30 Jun 2008 21:14:21 +0000</pubDate>
		<dc:creator>Michael Carroll</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://mcarroll777.wordpress.com/?p=29</guid>
		<description><![CDATA[To listen to an interview with Michael Carroll on this topic, click this link. This interview was broadcast July 2, 2008 on KZYX, Mendocino County Public Broadcasting. A slow economy to a business is like winter to a farmer. It is part of a normal cycle. Things may be dormant, but there is still lots [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mcarroll777.wordpress.com&amp;blog=2620818&amp;post=29&amp;subd=mcarroll777&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
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			<media:title type="html">Michael Carroll</media:title>
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		<title>Smile!</title>
		<link>http://mcarroll777.wordpress.com/2008/05/19/smile/</link>
		<comments>http://mcarroll777.wordpress.com/2008/05/19/smile/#comments</comments>
		<pubDate>Tue, 20 May 2008 03:22:16 +0000</pubDate>
		<dc:creator>Michael Carroll</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Add new tag]]></category>

		<guid isPermaLink="false">http://mcarroll777.wordpress.com/?p=27</guid>
		<description><![CDATA[We recently stayed at a small hotel that featured, among other amenities, a full breakfast. On Saturday morning, a hoard of hungry guests descended on the dining room. The only wait-person was a friendly woman who was moving very fast. In spite of her energy and efficiency, trying to get 25 hungry guests their food [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mcarroll777.wordpress.com&amp;blog=2620818&amp;post=27&amp;subd=mcarroll777&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
		<media:content url="http://0.gravatar.com/avatar/272e2b6d7b592c108b4539bf53ec4c07?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Michael Carroll</media:title>
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		<item>
		<title>&#8220;They Test Us Every Month&#8230;&#8221;</title>
		<link>http://mcarroll777.wordpress.com/2008/04/30/they-test-us-every-month/</link>
		<comments>http://mcarroll777.wordpress.com/2008/04/30/they-test-us-every-month/#comments</comments>
		<pubDate>Wed, 30 Apr 2008 14:06:43 +0000</pubDate>
		<dc:creator>Michael Carroll</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://mcarroll777.wordpress.com/?p=28</guid>
		<description><![CDATA[Last Saturday night, Margaret took me out to her favorite San Francisco restaurant for a belated birthday dinner. Since her own restaurant was famous for both great food and wonderful service, I am always intrigued by a restaurant that impresses her. When ordering wine, the waitress was very knowledgeable about some esoteric Italian regional wines. [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mcarroll777.wordpress.com&amp;blog=2620818&amp;post=28&amp;subd=mcarroll777&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
		<media:content url="http://0.gravatar.com/avatar/272e2b6d7b592c108b4539bf53ec4c07?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Michael Carroll</media:title>
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		<title>Making Sense of the Numbers</title>
		<link>http://mcarroll777.wordpress.com/2008/04/10/making-sense-of-the-numbers/</link>
		<comments>http://mcarroll777.wordpress.com/2008/04/10/making-sense-of-the-numbers/#comments</comments>
		<pubDate>Thu, 10 Apr 2008 13:25:54 +0000</pubDate>
		<dc:creator>Michael Carroll</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://mcarroll777.wordpress.com/?p=24</guid>
		<description><![CDATA[Like most of my clients, I am not an accountant and have had to learn a simple method of looking at all those numbers. As I mentioned last post, many small business owners do not use their financial statements because they do not know how. In this post, I will suggest a simple method of [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mcarroll777.wordpress.com&amp;blog=2620818&amp;post=24&amp;subd=mcarroll777&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
		<media:content url="http://0.gravatar.com/avatar/272e2b6d7b592c108b4539bf53ec4c07?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Michael Carroll</media:title>
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		<item>
		<title>Driving Blindfolded</title>
		<link>http://mcarroll777.wordpress.com/2008/04/03/driving-blindfolded/</link>
		<comments>http://mcarroll777.wordpress.com/2008/04/03/driving-blindfolded/#comments</comments>
		<pubDate>Fri, 04 Apr 2008 02:14:06 +0000</pubDate>
		<dc:creator>Michael Carroll</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://mcarroll777.wordpress.com/?p=23</guid>
		<description><![CDATA[Running your business without financial feedback is like driving on the freeway wearing a blindfold. This comparison may be a little extreme, but one of the most common problems I encounter in small businesses is not using financial tools. By this I mean that the business owner either does not have current accurate financial statements [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mcarroll777.wordpress.com&amp;blog=2620818&amp;post=23&amp;subd=mcarroll777&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
		<media:content url="http://0.gravatar.com/avatar/272e2b6d7b592c108b4539bf53ec4c07?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Michael Carroll</media:title>
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		<title>Free</title>
		<link>http://mcarroll777.wordpress.com/2008/03/27/free/</link>
		<comments>http://mcarroll777.wordpress.com/2008/03/27/free/#comments</comments>
		<pubDate>Thu, 27 Mar 2008 13:09:25 +0000</pubDate>
		<dc:creator>Michael Carroll</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Business Books]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://mcarroll777.wordpress.com/?p=20</guid>
		<description><![CDATA[We are all motivated by &#8220;free.&#8221; But free is more than just a low price. In a new book Predictably Irrational , behavioral economist Dan Ariely of MIT tests how humans respond to free. In discussing free, he uses the example of how Amazon&#8217;s sales really took off when they began offering free shipping for [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mcarroll777.wordpress.com&amp;blog=2620818&amp;post=20&amp;subd=mcarroll777&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Michael Carroll</media:title>
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